10 Terms and Conditions – Recommendations from our Award Winning Optometrists

Last updated: May 23, 2023

1. INTRODUCTION – Terms and Conditions

   This document constitutes the terms and conditions (“Terms and Conditions”) governing your use of the online store (“Store”) operated by Real Eyes Optometry (“we”, “us”, “our”) located in Burnaby, Canada. By using the Store, you accept these Terms and Conditions in full. If you disagree with the following or any part of them, you must not use the Store.

2. USER ELIGIBILITY

   You must be at least 18 years old to use our Store. By using the Store and by agreeing to these Terms and Conditions, you warrant and represent that you are at least 18 years of age.

3. PRODUCTS AND SERVICES

   We provide a platform for the sale of prescription eyewear, contact lenses, sunglasses, and related products (“Products”). Although we endeavor to ensure accuracy in our product descriptions, we cannot guarantee that all descriptions are accurate, complete, current or error-free.

4. PRICING AND PAYMENT

   Prices for our Products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time. All prices are inclusive of applicable taxes unless otherwise stated.

5. ORDER PROCESSING AND DELIVERY

   Orders will be processed and dispatched as soon as possible. Shipping times and costs will vary depending on your location. We are not responsible for any delays caused by destination customs clearance processes.

6. RETURNS AND REFUNDS

   If you wish to return a Product for any reason, you may do so within 30 days of receiving the Product. Products must be returned to our store, in their original packaging, with all accessories and in a re-saleable condition. 4800 Kingsway #474, Burnaby, BC V5H 4J2

7. INTELLECTUAL PROPERTY

   The intellectual property rights in all content and material on the Store are owned by us and/or our licensors and must not be copied, reproduced or used without our express prior written permission.

8. LIMITATION OF LIABILITY

   To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our online store and the use of our store. We will not be liable for any direct, indirect, or consequential loss or damage arising under these terms and conditions or in connection with our online store, whether arising in tort, contract or otherwise.

9. PRIVACY POLICY

   Use of the Store is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by this reference.

10. CHANGES TO THESE TERMS AND CONDITIONS

We reserve the right to modify these Terms and Conditions at any time

11. GOVERNING LAW AND JURISDICTION

These Terms and Conditions shall be governed by and interpreted according to the laws of Vancouver, Canada, and you consent to the exclusive jurisdiction of the courts located in Vancouver for any disputes arising out of these Terms and Conditions or your use of the Store.

By using the Store, you agree to these Terms and Conditions. If you do not agree to these Terms and Conditions, you should not use the Store. If you have any questions or concerns, please contact us at info@realeyesoptometry.com.

We strongly recommend that online shoppers consult with an optometrist before purchasing products from our online store. Your eye health and vision clarity are our top priority, and consulting with an eye care professional can help ensure that you choose the right product for your needs.

Whether you’re considering prescription glasses, sunglasses, or contact lenses, a conversation with an optometrist can be invaluable. If you have any questions or need to connect with an optometrist, don’t hesitate to contact us. We’re here to help guide you in making the best decision for your vision needs

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