474-4800 Kingsway, Burnaby B.C

Open Mon-Sat 10:00 am to 6:00 pm

Office Safety Protocol | 2023 Updates

Office Safety Protocol Medical Masks

Office Safety Protocol: When Entering the Office

For the safety and well-being of everyone in our clinic, we’ve taken several steps to ensure a clean and secure environment. Although masks are now optional for both our valued patients and dedicated staff, those who prefer can purchase Real Eyes Optometry Medical Grade Masks right at our office.

Additionally, while we maintain our commitment to COVID screening, we’ve updated the questions we’ll be asking: firstly if you’ve been diagnosed with COVID in the past week and secondly, if you’ve been in contact with anyone who has been diagnosed in that same timeframe.

Upon arrival, we kindly ask every patient to either sanitize their hands using the provided solution or to wash their hands with soap and water. This is particularly encouraged if you touch your face at any point during your visit. As an extra protective measure, we’ve installed plexiglass barriers not only at our reception desk but also on our eye examination equipment.

Every piece of equipment is meticulously cleaned with an alcohol-based solution before it’s used, and any surfaces that come into contact with either patients or staff are promptly cleaned after each interaction. We sincerely thank you for your trust in us for both your eye care and overall safety.

Covid-19 Office Safety Protocol

Burnabys Best Eye Clinic Office Safety Protocol
Senior Eye Exam Office Safety Protocol
Office Safety Protocol

Office Safety Protocol: Purchasing Products

Our Optical sales are available where patients are able to try on and purchase eyewear and contact lenses. Eye health products will also be available for purchase in person and at our online store.

For any patients trying on frames, a glasses tray will be provided to put any glasses and sunglasses that have been tried on in. The staff will be disinfecting all glasses/sunglasses that patient’s try on or touch.

Direct shipping options are available for glasses, sunglasses and eye health products with a shipping fee.

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Contactless payment methods are recommended

Patients who do not comply with our office safety protocol policies will not be seen for their appointment. If you have any further questions please contact us.

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