474-4800 Kingsway, Burnaby B.C

Open Mon-Sat 10:00 am to 6:00 pm


+1 (604) 433-4280

FAQ | 5 Important details that make visiting us easier

Is this your first time visiting Real Eyes Optometry, or even your first time seeing an eye doctor? Not to worry, here is a list of common optometry FAQ’s that will help make things easier. If you have any further questions, please do not hesitate to reach out for more information.

Visiting Us FAQ

Free Parking is available at Metrotown with a four-hour limit, and no registration required.

Once you’ve arrived at Metrotown, proceed to the Grand Court (opposite Swarovski). Give yourself extra walking time incase you end up parking on the opposite side of the mall. Take the elevator up to the OG (Office Galleria Level). We are located on the 4th Floor Office Galleria at Metropolis Metrotown.

FAQ: How Often Do I Need to See the Optometrist?

The Canadian Association of Optometrist’s recommends that a child’s first exam by 6 months of age, again at 3 years, and every year after that time.

Adults over 18 years of age should normally be seen every two years.

Patients over 65 should be seen annually, or more often, if there are any active ocular or systemic diseases with known ocular risk.

All contact lens wearers (soft or hard contact lenses) should be see an Optometrist annually.

Patients with systemic conditions such as diabetes, hypertension, or thyroid conditions should be seen annually or more often if recommended by a doctor.

Patients on medications associated with significant ocular risk, such as Plaquenil, Hydroxychloroquine and Prednisolone, should be seen at least annually or more often, if recommended by their doctor.

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FAQ: Who is My Optometrist?

An optometrist or eye doctor can discover numerous health issues from high blood pressure, high cholesterol, diabetes, hormone imbalance and brain tumor. Whether you wear corrective lenses or not, annual checkups to detect eye complications are recommended.

We are a family-run full scope optometry office that strives to provide the highest level of service. With over 30 years of experience, we continue to add the latest technology so that patients can come to us for all their eye needs.

We offer Lasik/PRK Pre and Post-operative care, advanced diagnostics technology, contact lenses, brand-name frames selections and much more. In addition, our optometrists stay up-to-date with best practices and continue professional development to provide the best care for your eyes.

An optometrist is a doctor of optometry who examines patients in order to diagnose, treat, manage and prevent diseases and disorders of the eye and vision system and its related structures. An optometrist may also prescribe drugs for the treatment of eye conditions and provide, fit and adjust eyeglasses, contact lenses or subnormal vision devices for patients who require them.

An ophthalmologist is a physician who, upon graduation from medical school, undertakes several years of post-graduate training in the diagnosis and treatment of diseases of the eye. As well as diagnosing and treating ocular disease either by medical or surgical means, ophthalmologists may offer oculo-visual assessment.

An optician provides, fits and adjusts eyeglasses, contact lenses or subnormal vision devices on the prescription of an optometrist or physician.

All three professions are governed by their respective Colleges under the authority of the Regulated Health Professions Act.



FAQ: What Happens During an Eye Exam?

You will spend approximately 20-30mins in the exam room. Estimated times may vary depending on situation.

A routine eye exam can consist of advanced digital testing, external and internal eye health assessment, eye disease diagnosing, refractive error determination and prescription for eyeglasses, therapeutic treatment for eye conditions, and referral to specialty care.

Your British Columbia Medical Services Card
Insurance information, if applicable
A driver if you are routinely dilated for testing
A translator if you do not speak English
Any forms you need filled out by the Optometrist (RCMP, Police, Pilot, etc.)

If you are feeling under the weather, or have been in contact with Covid-19, please let us know by sending us an e-mail at realeyesoptometry@gmail.com or calling 604-433-4280. We will reschedule your Appointment. Thank you!

FAQ: How Much Does an Eye Exam Cost?

Depending on the age and the type of exam, the price can range from $75 to $300. Please call us at 604-433-4280 to learn which eye exam you should do.

Credit card, debit card and cash. We recommend using touchless payment at this time.

Yes, both MSP coverage and third party insurances. For more information, visit our page on Insurance Coverage.

Thank you for exploring our Optometry FAQ page. We understand that the world of eye care can be vast and sometimes complex, and we’re dedicated to providing clear and helpful answers to your questions. If you have further inquiries or need personalized advice, don’t hesitate to reach out to our knowledgeable team. Remember, prioritizing your eye health not only ensures clear vision but also reflects the overall well-being of your body. Stay curious, stay informed, and always prioritize your sight.

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